You may cancel your membership within 14 days of purchase to receive a refund. You can also just turn off auto-renew so that your membership expires at the end of your annual commitment, and does not automatically renew. To do this, log into your account online and adjust the auto-renew settings.
To turn auto-renew off or on in the account settings:
Log in to your account
Look for "Current Membership Plan" and click “change”
Click "Switch to Manual Renewal Renew"
For assistance on canceling a membership, or closing an account completely, please contact Customer Service through this form.