Unsure of why you were charged twice?
It's possible that while riding, you went beyond the time that's included in your pass or membership. We have these time limits in order to keep the bikes in circulation and available for other riders. Every ride is covered for the first 30 minutes of the ride. After this, an additional $3 is incurred for every additional 30 minutes.
Note: If you are charged for any extra time, your card on file will be charged. The fee for a lost or stolen bike is $1,200 (+ tax).